Telesales geniuses: identifying, training and managing them. And the files they love
Do genius telemarketers have recipes, specific files or an intuition for magic time slots? In this 8th episode of the En-Contact/ hipto podcasts, Manuel Jacquinet shares some of his secrets: since 1996, he has trained over 8,500 telemarketers and met the Johann Cruijffs of the profession. Kaspr.io, Nomination, the importance of prosody, Manifone, he shares a few recipes from the secret sauce of effective phoning.