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"Those who are shorting TP and Teleperformance shares are going to get burnt, trust me. When you generate a billion euros in cash flow, nothing is lost"

"Those who are shorting TP and Teleperformance shares are going to get burnt, trust me. When you generate a billion euros in cash flow, nothing is lost"

Threatened by AI, bots, a wait-and-see attitude and Klarna's nonsense, TP (Teleperformance)?  The company wants to believe in its future. Its managers deplore the undervaluation of its share price. Its French employees are concerned about the current redundancy plan. But there's still 60% of New Biz to go," says Daniel Julien, CEO of the CAC 40-listed group.

AI and Quality Monitoring: Cash Investigation points the finger at Banque Postale. Rightly so?

AI and Quality Monitoring: Cash Investigation points the finger at Banque Postale. Rightly so?

In a recent edition of Cash Investigation, a manager from La Banque Postale, whose customer relations department is headed by Sandrine Beltran, reported that the bank was using AI to rate its telephone advisor employees. TP Interact, a Teleperformance subsidiary or BU, is said to be the tool deployed and misused by some of the bank's managers. True or false?

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