Teleperformance in turmoil. The company and its employees are used to it
The confessions of alumni who worked in Teleperformance's historic headquarters, rue Firmin-Gillot in Paris, have been compiled in a fascinating new book. From 1994 to 2010, France was the heart of the company. Now, it is an Indian executive, based in the USA and specialising in process automation, who will take over from Daniel Julien in two years' time : Bhupender Singh.