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Talkdesk might abandon the French market. Teleperformance continues to moderate.

Publié le 27 mars 2023 à 08:54 par Magazine En-Contact
Talkdesk might abandon the French market. Teleperformance continues to moderate.

After Twilio, Talkdesk, the American company that provides CCaaS solutions for customer relations, is said to be abandoning and disinvesting in the French market. But Teleperformance will continue its content moderation activity, particularly from Colombia, where a minister's random tweet caused quite a stir. "In the metaverse, we're going to need policemen," explained Daniel Julien, its chairman and founder. In affinity insurance too.

Djamil Labane et Julien Sambardier (Talkdesk)

A bit old-fashioned (the wifi is still very expensive and not very functional), rarely enlightened in our opinion by conferences at the level of what the market and the uses would require, the Stratégie Clients trade show, the ex-SECA, will probably be animated, next week, at least on some stands. Between a few glasses of champagne and informal discussions, the latest significant news will be discussed. What are they? Which stands should you visit, if you have little time?

 

For the latest news and a short selection of the stands worth visiting in Paris, check this link.

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